Policies 

For Private Parties 

Policies for RoyalTea Parties:

Thank you for choosing to celebrate with us here at Graham’s RoyalTea!  We appreciate your trust and will endeavor to provide a most memorable and magical experience for your Guest of Honor and all who attend.  To make this happen, we strictly adhere to the following policies:

 

DEPOSIT: A $200.00 (plus tax) deposit is required at the time of booking an event and is non-refundable (regardless of reason).   

 

RESCHULDING, CANCELLATIONS & NO SHOWS: Should you need to reschedule your party, we must be notified at least 14 days prior to your party and we will transfer your deposit, minus a $50.00 rescheduling fee, over to your newly set date.  Failure to do so will result in your full deposit being forfeited. Cancelations received less than 14 days prior to your party date will be charged 50% percent of the party value (plus tax and gratuities).  In the event of an event no-show, you will be charged/agree to pay the full party value including applicable taxes & gratuities.

 

FINAL HEAD COUNT: This is a seated, catered, formal place setting event so we MUST receive an exact head count. We will not be able to accommodate last minute additions/changes if additional guests show-up. Please let your guests know it is necessary to RSVP.

*One week prior to the event, a preliminary head count is appreciated.

* The final head count is required no later than 72 hours (3 days) prior to your event date

*If a person is present and seated, they are to be considered a guest for the final head count regardless of whether they choose to partake of any food/tea or not, including children. All guests will be served the same menu, regardless of age.

*If children are present, they must be supervised by an adult (18 or older) at all times and the Gown Room Guidelines (separate document) must be followed for use of our dress-up portion. Highchairs and/or booster seats are not available.  Due to space constraints, strollers are not permitted in the Party Room.  Our setting is not suitable for children under the age of 3. 

 

DÉCOR: In order to make things as easy as possible for you, we encourage you not to bring any added décor items.  Our Royal Party & Tea Room is a beautiful, highly decorated space requiring nothing more. Should you wish to bring added party décor, it must be limited to small, table-top items.  NO glitter, NO confetti. NO glitter-filled balloons.  A small banner may be used and may be attached to our front curtain area with clothespins only (not provided). 

 

HOSTESS(ES) The individual signing this contract is considered the party “Hostess” and is responsible for fulfilling the terms and payments. 

*In the case of multiple people planning and/or paying for the event, ANY person participating in communication, decision making or payment with Graham’s RoyalTea must read and sign this contract and will also be considered a Hostess.  If guests make special requests, they will be directed to speak to the hostess.

*We request the Hostess(es) arrive a few minutes early in order to greet their guests.  Upon the Hostess’s arrival, we will briefly discuss the schedule and your anticipated agenda for the event.  No guests will be admitted into the Party Room prior to the Hostess’s arrival.

 

TIMING:  We generally hold multiple events in the party room each day so timing (entry and exit times) is critical.

*The Hostess and a helper may enter the Royal Tea & Party Room 15 minutes prior to the scheduled event time (at no additional charge) for set-up if needed.

*We suggest that the hostess(es) inform their entire party (at the beginning of the event) that the party ends at a specific time and everyone must be exited from the room by that time. 

*During the event, the hostess(es) will be responsible to monitor the time to make sure all guests are exited from the party room by the conclusion of your contracted time or additional charges will be incurred.

*Should a party run over-time, there will be a charge of $45.00 for each 15-minute segment if any guests remain in the party room past contracted time.

Guests may gather in the Boutique area if they wish to linger and chat after the event.

 

Policies for Princess Parties:

Thank you for choosing to celebrate with us here at Graham’s RoyalTea!  We appreciate your trust and will endeavor to

provide a most memorable and magical experience for your Guest of Honor and all who attend. 

To make this happen, we strictly adhere to the following policies:

 

DEPOSIT:

A $200.00 deposit is required at the time of booking an event and is non-refundable (regardless of cause).    

 

RESCHULDING:

Should you need to reschedule your party, please notify us at least 30 days prior to your party and we will transfer your deposit, minus a $50.00 rescheduling fee, over to your newly set date.  Failure to do so will result in your full deposit being forfeited. For a weekend party booking, we may not be able to accommodate a new weekend booking as they are the dates most in demand and book out several weeks in advance.  

 

CANCELLATIONS & NO SHOWS:

Fifty percent of the party value (if greater than the deposit) will be charged for cancellations received less than 30 days before your scheduled party time.  In the event of an event no-show, you will charged/agree to pay the full party value including applicable taxes & gratuities. 

 

FINAL HEAD COUNT: 

This is a seated, catered, formal place setting event so it is imperative that we receive an exact head count.  One week prior to the event, a preliminary final head count is appreciated.  The final head count is required no later than 72 hours (3 days) prior to your event date (you will be responsible for this number regardless of last-minute cancels or no-shows).  If your number of guests exceed your confirmed count it can greatly affect your party, so please let your guests know how important it is to RSVP.  If a person is present and seated, they are to be considered a guest for the final head count regardless of whether they choose to partake of any food/tea or not.

 

TIMING/ORDER OF ACTIVITIES:

 It is VERY IMPORTANT to communicate that guests need arrive ON TIME. All guests need to be present for the party to begin. The party/planned activities is 90 minutes.  We have a specific order of activities so that we can most constructively use the time.  Our parties are packed with fun and follow a schedule. Guests who arrive late may join the party at whatever point the party has progressed to. For example, if a guest arrives 30 minutes late, they will most likely miss out on the craft and dress-up segments of the party. ​Parents that drop-off their child must return to pick-up their child at the 90 minute point (i.e. party is 4:00, parents need to arrive back at 5:30 to pick up child). ALL persons must be exited out of the Party Room no more 2 hours from your scheduled start time.

 

PARENTS/ADULTS & NON-PARTICPANTS:
Parents/Adults are welcomed.  During a children's party, the adults are not included in the High Tea food service but we provide complimentary iced water and cookies.  Additional Tea Tiers and/or Hot Tea can be ordered to accommodate parents/families who remain to watch the event.  We are aware that the honored guest(s) may have siblings and all are welcome. However, please note that there will be a charge for any child who participates in the party (i.e. dress-up, dining, craft). Children not participating in the party must be supervised by an adult at all times.

 

DRESS UP:

As a part of the Dress-up Princess Party, party guests will be escorted into our beautiful Royal Gown Room.  The Birthday Princess will get first choice at the dress she would like to wear for her party.  Each guest will then be given time and assistance to select and put on the dress of their choice, or for boys, a Royal Knight Costume.  Dresses and costumes are put on over the guests own clothing.  Please advise your guests to wear clothing appropriate to accommodate this activity.