Policies 

For Private Parties 

Policies for RoyalTea Parties:

Thank you for choosing to celebrate with us here at Graham’s RoyalTea!  We appreciate your trust and will endeavor to provide a most memorable and magical experience for your Guest of Honor and all who attend.  To make this happen, we strictly adhere to the following policies:

 

DEPOSIT: A $200.00 deposit is required at the time of booking an event and is non-refundable (regardless of cause).   

 

RESCHULDING: Should you need to reschedule your party, please notify us at least 30 days prior to your party and we will transfer your deposit, minus a $50.00 rescheduling fee, over to your newly set date.  Failure to do so will result in your full deposit being forfeited. For a weekend party booking, we may not be able to accommodate a new weekend booking as they are the dates most in demand and book out several weeks in advance. 

 

CANCELLATIONS & NO SHOWS Fifty percent of the party value (if greater than the deposit) will be charged for cancellations received less than 30 days before your scheduled party time.  In the event of an event no-show, you will charged/agree to pay the full party value including applicable taxes & gratuities.

 

FINAL HEAD COUNT:  One week prior to the event, a preliminary final head count is appreciated.  The final head count is required no later than 72 hours (3 days) prior to your event date (you will be responsible for this number regardless of last-minute cancels or no-shows).

This is a seated, catered, formal place setting event so it is imperative that we receive an exact head count.  If your number of guests exceed your confirmed count it can greatly affect your party, so please let your guests know how important it is to RSVP.  If a person is present and seated, they are to be considered a guest for the final head count regardless of whether they choose to partake of any food/tea or not.

 

TIMING:  It is important that you and your guests arrive on time. We suggest arriving as close as possible to the time booked or a few minutes before. Your party is for TWO hours unless specifically contracted for more time.  We generally do not allow for early entry into the party room.  The party room must be fully exited by all guests/attendees at the end of your contracted time.

 

We reserve the right to refuse service to any guest/client.

 

Policies for Princess Parties:

Thank you for choosing to celebrate with us here at Graham’s RoyalTea!  We appreciate your trust and will endeavor to

provide a most memorable and magical experience for your Guest of Honor and all who attend. 

To make this happen, we strictly adhere to the following policies:

 

DEPOSIT:

A $200.00 deposit is required at the time of booking an event and is non-refundable (regardless of cause).    

 

RESCHULDING:

Should you need to reschedule your party, please notify us at least 30 days prior to your party and we will transfer your deposit, minus a $50.00 rescheduling fee, over to your newly set date.  Failure to do so will result in your full deposit being forfeited. For a weekend party booking, we may not be able to accommodate a new weekend booking as they are the dates most in demand and book out several weeks in advance.  

 

CANCELLATIONS & NO SHOWS:

Fifty percent of the party value (if greater than the deposit) will be charged for cancellations received less than 30 days before your scheduled party time.  In the event of an event no-show, you will charged/agree to pay the full party value including applicable taxes & gratuities. 

 

FINAL HEAD COUNT: 

This is a seated, catered, formal place setting event so it is imperative that we receive an exact head count.  One week prior to the event, a preliminary final head count is appreciated.  The final head count is required no later than 72 hours (3 days) prior to your event date (you will be responsible for this number regardless of last-minute cancels or no-shows).  If your number of guests exceed your confirmed count it can greatly affect your party, so please let your guests know how important it is to RSVP.  If a person is present and seated, they are to be considered a guest for the final head count regardless of whether they choose to partake of any food/tea or not.

 

TIMING/ORDER OF ACTIVITIES:

 It is VERY IMPORTANT to communicate that guests need arrive ON TIME. All guests need to be present for the party to begin. The party/planned activities is 90 minutes.  We have a specific order of activities so that we can most constructively use the time.  Our parties are packed with fun and follow a schedule. Guests who arrive late may join the party at whatever point the party has progressed to. For example, if a guest arrives 30 minutes late, they will most likely miss out on the craft and dress-up segments of the party. ​Parents that drop-off their child must return to pick-up their child at the 90 minute point (i.e. party is 4:00, parents need to arrive back at 5:30 to pick up child). ALL persons must be exited out of the Party Room no more 2 hours from your scheduled start time.

 

PARENTS/ADULTS & NON-PARTICPANTS:
Parents/Adults are welcomed.  During a children's party, the adults are not included in the High Tea food service but we provide complimentary iced water and cookies.  Additional Tea Tiers and/or Hot Tea can be ordered to accommodate parents/families who remain to watch the event.  We are aware that the honored guest(s) may have siblings and all are welcome. However, please note that there will be a charge for any child who participates in the party (i.e. dress-up, dining, craft). Children not participating in the party must be supervised by an adult at all times.

 

DRESS UP:

As a part of the Dress-up Princess Party, party guests will be escorted into our beautiful Royal Gown Room.  The Birthday Princess will get first choice at the dress she would like to wear for her party.  Each guest will then be given time and assistance to select and put on the dress of their choice, or for boys, a Royal Knight Costume.  Dresses and costumes are put on over the guests own clothing.  Please advise your guests to wear clothing appropriate to accommodate this activity.