Policies for Private Parties

Thank you for choosing to celebrate with us here at Graham’s RoyalTea!  We appreciate your trust and will endeavor to provide a most memorable and magical experience for your Guest of Honor and all who attend.  To make this happen, we strictly adhere to the following policies:

DEPOSIT: A deposit is required at the time of booking an event and is non-refundable (regardless of reason).   

RESCHULDING, CANCELLATIONS & NO SHOWS:

• Should you need to reschedule your party, we must be notified at least 14 days prior to your party and we will transfer your deposit, minus a $50.00 rescheduling fee, over to your newly set date.  Failure to do so will result in your full deposit being forfeited.

• Cancelations received less than 14 days prior to your party date will be charged 50% percent of the party value (plus tax and gratuities).  

• In the event of an event no-show, you will be charged/agree to pay the full party value including applicable taxes & gratuities.

• A deposit for an in-house event cannot be transferred/used for anything other than in-house event. (no change to a Tea Party To-Go option, individual Tea Seatings, or other food/merchandise.

FINAL HEAD COUNT: This is a seated, catered, formal place setting event so we MUST receive an EXACT head count. We will not be able to accommodate last minute additions/changes if additional guests show-up. Please let your guests know it is necessary to RSVP.

• One week (7 days) prior to the event, your final headcount is due.  Please call or email us with that number. t.

• If a person is present within the party room during your event, they are to be considered a guest for the final head count regardless of whether they choose to partake of any food/tea or not, including children during and adult event or adults during a children’s event.

• If the party is for children (under 18), we require at least 1 adult (parent/guardian) to be present as a paid guest per every 5 minors and to be responsible for the conduct of the minors.

• We do not allow persons to attend in “observance”.  All persons present must be included in the final, paid headcount.  The exception to this policy would be for a professional photographer hired to shoot during the event (they will not be seated nor a part of the food/tea service).  

• All guests will be served the same menu, regardless of age.

• *If children are present, they must be supervised by an adult (18 or older) at all times. Highchairs and/or booster seats are not available. 

• Due to space constraints, strollers are not permitted in the Party Room. 

• Our setting is not suitable for children under the age of 5.

DÉCOR: In order to make things as easy as possible for you, we encourage you not to bring any added décor items.  Our rooms are beautiful, highly decorated spaces requiring nothing more. Should you wish to bring added party décor, it must be limited to small, table-top items.  NO glitter, NO confetti. NO glitter-filled balloons.  A small banner may be used and may be attached to our front curtain area with clothespins only (not provided). 

HOSTESS(ES) The individual signing this contract is considered the party “Hostess” and is responsible for fulfilling the terms and payments. 

*In the case of multiple people planning and/or paying for the event, ANY person participating in communication, decision making or payment with Graham’s RoyalTea must read and sign this contract and will also be considered a Hostess.  If guests make special requests, they will be directed to speak to the hostess.

*We request the Hostess(es) arrive a few minutes early in order to greet their guests.  Upon the Hostess’s arrival, we will briefly discuss the schedule and your anticipated agenda for the event.  No guests will be admitted into the Party Room prior to the Hostess’s arrival.

EVENT TIMING:  We generally hold multiple events in the party room each day so timing (entry and exit times) is critical.

*The Hostess and a helper may enter the Royal Tea & Party Room 15 minutes prior to the scheduled event time (at no additional charge) for set-up if needed.

*We suggest that the hostess(es) inform their entire party (at the beginning of the event) that the party ends at a specific time and everyone must be exited from the room by that time. 

*During the event, the hostess(es) will be responsible to monitor the time to make sure all guests are exited from the party room by the conclusion of your contracted time or additional charges will be incurred.

*Should a party run over-time, there will be a charge of $45.00 for each 15-minute segment if any guests remain in the party room past contracted time.

Guests may gather in the Boutique area (for the main room events) or on the back patio (for Garden Room events) if they wish to linger and chat after the event.